Shipping:

• Dispatched within 5–10 working days
• Tracking details via WhatsApp or email
• Custom-made items may take slightly longer

Returns:

• Accepted only if product is damaged or wrong
• Must be reported within 1 day with a full unboxing video

🚫 Returns are not accepted for personal dislike or sensitivity after use.

🚚 Return shipping must be arranged by the customer.

Refunds:

• Applicable only for approved returns or unavailability
• Processed within 5–7 working days